CUSTOMER CARE
Have any questions or concerns？We’re always ready to help!
Send us an email to: info@daymisfurry.co.uk
Our Guarantee？
DAYMISFURRY UK is committed to the environment and insures that all furs & material we use are origin assured and and ethically sourced. Our products are durable, of high quality and 100% natural.
How do I dertermine to correct size for me？
We have a “Size guide” chart on most of our product pages. For some of the products we can custom order sizes. If your still unsure, please contact us for help.
Product Colours？
We have made every effort to display as accurately as possible the colours of our products that appear on our website. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate. Please remember that since fur is a natural product, there may be small variations in the colors of the dyed fur. Another reason why a DAYMISFURRY product is as unique as you.
Customers should carefully consider this before purchase. Also, products may have minor physical differences because of different production batch
How to care the fur products？
Fur is dynamic, hang your fur article on a padded hanger, allow it to hang freely and do not store in a wet and hot environment. No direct strong sunshine and spotlight, because it may cause color to fade.
Insurance and Disclaimer
DAYMISFURRY and its carriers are responsible for your goods during the time that they are in transit until they are delivered to your specified delivery address. A signature is always required for any item delivered, at which point responsibility for your purchased goods passes to you. From time to time, anyone at the delivery address may be asked to sign for your parcel, so please ensure that you provide an address at which you know your parcel will reach you safely. Evidence of a signature is evidence of delivery and fulfilment by DAYMISFURRY and transfer of responsibility in the same way. DAYMISFURRY is not responsible for any delays caused by air or postal strikes, or by destination customs clearance processes.
WHY BUY FROM DAYMISFURRY？
All products are made by our professional fur specialist.
-We are committed to the environment and insures all origin materials we use are origin assured and ethically sourced.
-Releasing the latest fur products daily, add new line in each season, follow the newest styles to guarantee you can wear the most fashionable clothes. More than 5000 products online now.
-100% customer satisfaction, 5 star customer reviews. 24 hour customer service online, our professional staff can answer any questions you ask.
-Offering customize service to every customer, you can design your dream fur pieces by yourself.
-Reliable and trusty, UK VAT registration company, company number:11036613, VAT number:GB308729584.
-DAYMISFURRY is one of the fastest-going leading contemporary fashion luxury lifestyle brand in UK, began as the most coveted luxury fashion stall on King’s street, United Kingdom
Delivery partners & Delivery time
-Delivery from UK To UK
Shipments are processed by Royal Mail.
Delivery service: first class with signature
After place an order with us, you will receive your parcel within 5-8 working days (excluding weekends and bank holidays).
Fully Tracked for all parcels and signatures required.
-Worldwide Delivery
Shipments are processed by DHL, TNT and FEDEX
We offer delivery worldwide for any products, all orders sent out within 5 working days, but delivery may take up 3 working days from dispatch.
From place your order Till receive parcel will take up 5-8 working days (excluding bank holidays and weekends)
Do you ship internationally？
YES! We can ship internationally anywhere in the world. There will be an extra cost for international shipping depending of the country. All orders sent out within 5 working days, and will generally arrive with you in 2 to 3 working days(excluding bank holidays and weekend)
How will my order be delivered to me ？
Your order would be delivered by our courier partner to your doorstep. After you place an order with us will generally arrive with you within 3 to 8 working days (excluding bank holidays and weekends), Depending on our stock, if the item you ordered is out of stock or customize, you will wait a little longer because it really will be made just for you! You will receive an email once we have shipped your order from our warehouse.
Our return policy？
DAYMISFURRY return policy gives you an option to return the products within 14 days. However, return items must be sent with a recorded delivery and customers need to pay for exchanges or return postage.
Please note we cannot accept returns for personalized products & per-order items. Please allow 3-5 working days for exchanges and refunds. For a refund, it must be returned with original tags still intact.
Shipping Cost
For UK MAINLAND
Price £5.99 (Royal mail First Class + Sign)
NOTE : ( Free Delivery over £100 )
For International (Rest Of the World)
All £18.99 (Signature Required )
NOTE : ( Free Delivery over £300 )
Please note: we are not responsible for fees, charges, duties, tax or other costs applied by customs or other authorities in foreign countries.
NOTE: We Don't Refund For Postage Costs. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Any questions, please get in contact at: info@daymisfurry.co.uk
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Thank you for your cooperation!